Refund policy

20-Day Guarantee

We want you to be fully satisfied with your Christmas Cone Treats kit. If for any reason you feel the material doesn't fit your needs, doesn't meet your expectations, or you simply changed your mind, you may request a refund within 20 days of your purchase — no forms, no bureaucracy.

Since this is a digital product, there is nothing to return. To request a refund, simply email us at hello@occasioncraftco.com with your order number, and we'll process it within 3–5 business days.

Please note: due to the instant nature of digital delivery, we ask that refund requests be made in good faith. Repeated refund requests on the same account may be reviewed on a case-by-case basis.